Privacy Policy for Mobile Zone

At Mobile Zone, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our mobile store, whether in-store or through our online services. Please take the time to read this policy to understand how we handle your information.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, home address, and payment details.
• Device Information: Information about the mobile device you purchase or inquire about (model, brand, specifications, etc.).
• Transaction Information: Records of the purchases you make, payment methods used, and any service requests.
• Location Information: Information regarding your location to provide services like nearest store location or delivery services.
• Communication Data: If you contact us through phone, email, or our website, we may collect details of that communication.

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2. How We Use Your Information

We use the personal information we collect for:

• Processing Orders: To fulfill your purchases, including payment processing and delivery.
• Customer Support: To respond to your inquiries, handle returns or repairs, and provide warranty services.
• Personalization: To improve your shopping experience by offering tailored recommendations and special offers.
• Marketing and Promotions: With your consent, we may send you promotional messages or special deals on products.
• Legal Compliance: We may need to retain certain personal information to comply with legal or regulatory obligations.

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3. How We Share Your Information

We do not sell or trade your personal information. We may share your information with:

• Service Providers: Third-party companies that assist in delivering products, payment processing, or customer support.
• Legal Authorities: If required by law or necessary to protect the rights and safety of our customers, employees, or the public.

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4. Data Protection and Security

We implement security measures to protect your personal information, including encryption and secure payment methods. However, please note that no data transmission over the internet or electronic storage can be 100% secure. We strive to protect your data, but we cannot guarantee its absolute security.

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5. Your Rights

You have the following rights regarding your personal information:

• Access and Update: You can request access to your personal information and update or correct any inaccuracies.
• Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by following the instructions in the communication.
• Delete or Restrict Use: You may request deletion or restriction of your personal data where it’s legally permissible.

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6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience. These technologies allow us to:

• Track website usage and performance.
• Personalize content and advertisements.
• Provide social media features.

You can adjust your browser settings to reject cookies if you prefer, but this may limit some features of our website.

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7. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party websites, and we encourage you to read their privacy policies before providing any personal information.

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8. Children’s Privacy

Our products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information promptly.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your personal information.

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10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Mobile Zone
DIDWANA
Phone: 91 8890945161

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